What to Expect From Our First Conversation
We've designed our initial contact process to be genuinely helpful before you decide whether to work together. Here's what happens when you reach out:
- 15 - 20 minutes
Initial Consultation
Your first conversation with us is exploratory, not sales-focused. We'll discuss your business, understand your current situation, and ask questions to clarify what's working well and what isn't.
We want to understand: your business model, your target customers, your current marketing efforts, your biggest frustrations, and your growth aspirations. No pressure to commit – just genuine conversation to see if our approach aligns with your needs.
- Based on our conversation, we'll typically suggest one or more of these options:
Opportunity Assessment
- Strategy Audit – A deeper analysis of your current marketing approach, identifying strengths, weaknesses, and specific opportunities for improvement (typically RM2,000-5,000)
- Proposal Development – If we're a good fit and you're ready to explore working together, we'll develop a detailed proposal outlining our recommended approach, timeline, investment, and expected outcomes
- Direct Recommendation – Sometimes we recognise that our services aren't the best fit for your situation, and we'll be honest about that (and might recommend alternative approaches or other specialists)
Next Steps
Only if both parties are genuinely excited about working together do we move forward with formal engagement. We're more interested in building long-term partnerships with clients who trust our approach than chasing projects that aren't the right fit.
Questions We're Likely to Ask
To help prepare for our conversation, here are typical questions we explore:
About Your Business
About Your Current Situation
About Your Goals
About Your Constraints
You don't need perfect answers to all these questions – they just help us understand your situation better and make recommendations that actually fit your needs.
Pricing & Investment Expectations
We believe in transparent pricing conversations. Here's what to expect at different service levels:
Audits & Consulting
RM2,000 to RM8,000
Website audits, marketing audits, strategy consultations
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What's Included:
- Typical scope: 40-60 hours of expert analysis and recommendations
- Deliverable: Written audit report with specific recommendations
Service Implementation
RM5,000 to RM15,000+ per month
Most advertising, automation, and ongoing services run monthly
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What's Included:
- Scope varies based on specific services and campaign complexity
- Includes strategy, implementation, monitoring, and optimisation
Project-Based Services
RM8,000 to RM50,000+
Website design, brand strategy, comprehensive content development
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What's Included:
- Scope and timeline vary by project complexity
- Typically delivered over 6-16 weeks
Enterprise Partnerships
Custom pricing
Comprehensive, multi-service arrangements
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What's Included:
- Often combine several services at negotiated pricing
- Typically RM50,000+ annually
We're happy to discuss investment expectations during your initial conversation, and we'll provide detailed proposals before any commitment is made.